Office 365 is the full-fledged productivity software that has a lot more than just the basic Office applications. To access these applications along with the other functionalities, you have to create a Microsoft Office account by providing a few credentials. Whenever you have to look into the information associated with your Office subscription, MS Office setup product key, and more, you can simply sign in to your account.
During the sign in process, if you experience any trouble, then this could be due to the wrong password or username. Forgetting any of these two could also be a possibility behind the Office 365 login issue. Before you proceed to recover your Office username or execute the Office 365 password reset process, make sure you have typed the password and the username correctly. If the problem persists, go through these instructions to rectify this most common problem:
Recover your username
- Visit Microsoft account sign in page
- Choose Sign in with Microsoft
- Now, choose Forgot my username
- Enter your recovery email address or mobile number that you have provided during the sign up process
- You will receive a code on either of them.
- Copy the same and enter that in the space provided
- Once you submit the code, you will be able to view all the Microsoft usernames associated with that email ID
- Choose one of them, enter the password, and you are good to go!
If you are still not able to log in, contact Microsoft professionals for help.
Recover your password
Recovering your MS Office password is also quite easy. All you have to do is to follow these instructions:
- Visit Office account sign in page
- Click Forgot your password
- You will be asked to enter the recovery email address or mobile number where Microsoft will send you a code
- Enter the code on the next page
- Enter captcha and then click Submit
- You can set a new password to your Office account
Now, you can log in to your Microsoft Office account successfully. And if you cannot, then speak to an expert by dialing Microsoft’s customer support number.